Privacy Policy

1. About this policy

Hire Cott Recruitment (ABN 00 000 000 000) ("we", "us", "our") is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). It applies to all personal information collected through our website, our offices, and in the course of providing recruitment and labour hire services.

2. What personal information we collect

The kinds of personal information we collect and hold depend on your relationship with us, and may include:

• Name, contact details, date of birth and residency or work-rights status;
• Employment history, qualifications, licences, tickets and certifications (including White Card and trade licences);
• Resumes, references and results of reference checks;
• Medical or health information relevant to workplace safety, where permitted by law;
• Tax file numbers, superannuation and bank details for payroll purposes (for placed workers);
• Information collected through our website, such as enquiry form submissions.

Where practicable, you may deal with us anonymously or under a pseudonym; however, this is generally not possible when we provide recruitment services to you.

3. How we collect personal information

We collect personal information directly from you when you register with us, submit a resume, complete our forms, or communicate with us. We may also collect information from third parties, such as referees, previous employers, licensing bodies, and background check providers, with your consent where required.

4. Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information for purposes including:

• Assessing your suitability for work opportunities and presenting you to prospective employers;
• Providing labour hire, payroll and workforce management services;
• Complying with our legal obligations, including work health and safety and labour hire licensing laws;
• Managing our relationship with clients and suppliers;
• Responding to enquiries and improving our services.

5. Disclosure of personal information

We may disclose your personal information to prospective employers and host clients, referees, our professional advisers, background check and licence verification providers, superannuation funds, insurers, and government bodies where required by law. We will not disclose your personal information to a prospective employer without first discussing the opportunity with you.

We do not generally disclose personal information to overseas recipients. If we do, we will take reasonable steps to ensure the recipient handles it in accordance with the APPs.

6. Direct marketing

We may use your contact details to tell you about job opportunities or services we think may interest you. You can opt out at any time by contacting us or using the unsubscribe facility in our communications.

7. Data quality and security

We take reasonable steps to ensure the personal information we hold is accurate, up to date and complete, and to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

8. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable period. If we refuse access or correction, we will provide written reasons and the mechanisms available to complain about the refusal.

9. Complaints

If you believe we have breached the APPs, please contact us in writing. We will investigate and respond within 30 days. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact us

Privacy Officer, Hire Cott Recruitment
Level 5, 11 York Street, Sydney NSW 2000
Enquiries: via our enquiry form.

We may update this policy from time to time. The current version will always be available on this page.